Cityside Huntington Metro rooftop sundeck and lounge
A man and woman on a sofa enjoying coffee
A group of friends sitting at a picnic table enjoying conversation

Promise & Values

Donaldson Core Values


We hold ourselves accountable to each other through a clear and unrelenting focus on the highest ethical and performance standards.


We strive for excellence in everything by being intentional, genuine, ethical and collaborative to deliver the highest standard for our customers.


We deliver an exceptional customer experience through an engaged and empowered team.


We learn from experiences and turn challenges into opportunities by making changes and effectively reacting in response to our environment.


We believe in possibilities and breaking through boundaries by focusing on how we can thrive for our next-best.


We delight our customers by taking ownership of challenges and persistently seeking successful solutions.


We embrace compassion as a guiding force and one that celebrates acts of kindness and charity while showing empathy for others.


We work together through cohesive teams to provide great customer experiences.


Our Mission is to deliver peace of mind in every interaction by being faithful to our values and creating successful partnerships with our clients, residents, and vendors.


At Donaldson, our vision is to be the most engaged, inspired, and recognized leader in the real estate industry.


We are dedicated to providing an exceptional customer experience through a total team commitment to our Vision, Mission, and Values.